My account is currently on a Free Plan, and I don’t have any active subscriptions or paid services. However, I cannot remove my credit card (ending with 6410) directly from my account settings.
Could you please remove this payment method from my account manually, as I don’t have another card to replace it with?
Subject : Request to remove credit card from Free Plan account
Message :
Hello,
My account is currently on a Free Plan, and I do not have any active paid subscriptions or additional services. However, I am unable to remove my credit card (ending with 6410) directly from the billing settings. The interface asks me to add another card, but I don’t have another card available to replace it.
Could you please manually remove this payment method from my account?