Hi Vercel team,
I’m requesting help with reviewing and restoring my suspended Vercel account. It has been suspended since October 12, 2026, and I cannot access the dashboard. Both of my websites are currently unavailable following the suspension:
https://shelby-rag-explorer.vercel.app/
My existing case references are:
Account recovery — Business Continuity (October 12): TNS_01GQH10zADNNUCVM
Appeal — Hard Blocked (October 14): TNS_01z9lSapauIQS9SX
I received acknowledgement emails for both requests. The October 14 email stated that the typical review time was 24 hours (1 business day). As of October 21, I have not received a review decision or instructions on how to resolve the suspension — nine days after my recovery request and seven days after the appeal acknowledgement.
My main goal is to have my account reviewed for reinstatement and regain access to my projects. Could a Vercel staff member please help escalate these existing cases to Trust & Safety and confirm what verification or corrective action is needed to restore access?
I’m ready to provide any information required through a private support channel and address any identified policy issue.
Thank you.
