Request for one-time usage reset — abnormal crawler spike on free team (sheilacraig) - Help

Hi Vercel team,

I'm writing about my free team sheilacraig (account: sheilacraig2024@gmail.com). I received an alert that Fluid Active CPU has reached 100% of the 4-hour free tier and that my account will be paused on October 09, 2026.

I'd like to request a one-time courtesy usage reset, because this spike was clearly abnormal and not caused by organic traffic growth:

My usage chart shows essentially zero Fluid Active CPU for the prior 30 days, then a sudden explosion on Oct 6–7 (single-day peak ~1h 49m), then back down. This is a textbook bot/crawler pattern, not real user growth.
The cause: my site (a Chinese character dictionary, hanzi.jdkba.com) has ~100k SEO detail pages (/char/*). Google Search Console began verifying index fixes on Oct 7, after which search engine crawlers mass-crawled these pages over ~2 days. Each page is server-rendered per request, which burned through the CPU quota.
I have identified the root cause and am implementing response caching and crawler rate limiting to prevent recurrence.

I'm on the free plan and understand tickets are normally for paid plans — I'm posting here because there's no other channel for usage appeals, and an account pause for a 2-day crawler incident (after a month of near-zero usage) feels disproportionate.

Would it be possible to reset the Fluid Active CPU usage for this billing period as a one-time courtesy? Happy to provide any additional details.

Thanks for your time, Sheila

Hi Vercel team,

I'd like to request a one-time courtesy usage reset, because this spike was clearly abnormal and not caused by organic traffic growth:

My usage chart shows essentially zero Fluid Active CPU for the prior 30 days, then a sudden explosion on Oct 6–7 (single-day peak ~1h 49m), then back down. This is a textbook bot/crawler pattern, not real user growth.
The cause: my site (a Chinese character dictionary, hanzi.jdkba.com) has ~100k SEO detail pages (/char/*). Google Search Console began verifying index fixes on Oct 7, after which search engine crawlers mass-crawled these pages over ~2 days. Each page is server-rendered per request, which burned through the CPU quota.
I have identified the root cause and am implementing response caching and crawler rate limiting to prevent recurrence.

Would it be possible to reset the Fluid Active CPU usage for this billing period as a one-time courtesy? Happy to provide any additional details.

Thanks for your time, Sheila