I am writing to follow up on a refund request for an accidental purchase on May 1, 2025, I intended to subscribe to the v0 plan ($20), but I mistakenly subscribed to a $20 Vercel Pro plan instead, As soon as I noticed the mistake, I switched my plan back to the Hobby tier and have not used any benefits of the Pro subscription.
I would like to kindly request a full refund for this accidental purchase so that I can proceed with the correct v0 subscription.
I previously submitted a support ticket 2 days ago. But have not yet received a response. Due to the urgency of this matter, I am reissuing this request for immediate assistance.
Details of the Issue:
Intended Purchase: $20 Subscription Plan (V0 Premium)
Actual Purchase: $20 Subscription Plan (Vercel Pro)
Transaction Date: Paid May 1, 2025
Order/Transaction ID: 5DEE3C37-0001v
The error occurred due to accidentally selecting Vercel instead of v0 while purchasing. I kindly ask for either a full refund of the accidental purchase or one month of V0 premium.
I would deeply appreciate your prioritization of this case. Please let me know if any further details are required to expedite the process.
Thank you for your prompt attention to this matter.
Best regards
Case Number
#486106
#482549
#480955
