Request for Refund Due to Accidental Vercel Subscription

Help
1

Hello,

On April 25, 2025, I intended to subscribe to the v0 plan ($20), but I mistakenly subscribed to a $20 Vercel Pro plan instead.

As soon as I noticed the mistake, I switched my plan back to the Hobby tier and have not used any benefits of the Pro subscription.

I would like to kindly request a full refund for this accidental purchase so that I can proceed with the correct v0 subscription.

Details of the Issue:

  • Intended Purchase: $20 v0 Subscription Plan
  • Actual Purchase: $20 Vercel Subscription Plan
  • Transaction Date: April 25, 2025
  • Transaction/Order ID: A636C406-0001

I would really appreciate it if the refund could be processed promptly so I can proceed with the v0 subscription.

Thank you very much for your understanding and support.

Best regards,

2

Hi,

Please create a Billing ticket using Help form so our team can triage this. Thanks!

1 Like
3

I have created the ticket as per your instruction. May I ask how long it usually takes to receive a response?

4

Unfortunately, we don’t have an ETA for this.

5

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