Request for Refund - Mistaken Domain Purchase - Help

Hi Vercel Support Team,

I accidentally purchased the wrong domain through Vercel. I intended to buy navigateco.ca for a client but mistakenly bought navigateca.co instead.

The client does not want the incorrect domain, and I purchased it today, 11th Nov 2024. I kindly request a refund for this mistaken purchase.

Please let me know if any additional information is needed to assist with this request.

Thank you for your help!

Vercel Staff

Hi,

Can you create a Billing ticket using Help form so we can take a closer look?

Thank you for your response.

I’ve submitted the case as requested, and the case ID is #311764. I’ve also attached the invoice and receipt for your reference.

Please let me know if you need any further details to assist with this request.

Best regards, Goodness Igunma

Vercel Staff

Thanks for sharing the case number! It looks like a Customer Success Engineer was able to fix it for you earlier today

This topic is closed. It no longer accepts new replies.