I am having trouble with a user of my webapp wareminders.com
The user is located in the sin1 region (Malaysia and Singapore), he’s is unable to use my app.
He previously accessed it without issues, but now he encounters a blank screen when navigating to the app.
All my logs for this region at the time the screenshot was taken show a 200 OK response. This happens with MS Edge and Chrome.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.
Sorry to hear your user was having trouble with site access. Is this still happening for your visitors from sin1?
Amy, thanks for taking the time to reply to my post.
It is not happening anymore, we fixed it by making the user restart her laptop, perhaps it was something related to her laptop’s DNS resolution.
I’ll follow up with her and if it happens again I will reply to this post.
Best,
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
