The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/projects/domains/troubleshooting

You can also use v0 to narrow down the possibilities.

HI @lucasmern, welcome to the Vercel Community!

Sorry that you're facing this issue. Good thing is that I'm not facing it on my devices, so it means it's not a global issue.

Can you share a screenshot of the browser issue that you get? Also, which region are you getting an error in? Is your browser up to date?

Yeah so on my desktop:

on edge browser, I get the red malicious site screen on chrome I don't but i do get SSL protocol errors from clerk on my phone in safari everything is fine.

I had a friend from Clerk look on every browser on his computer and didn't see any issues either.

Is there a way to clear my computer cache to resolve this on my personal desktop? I tried disk cleanup and deleting everything from history in my browser.

I have no pending windows updates. Browser is up to date. US Central.

Also, the apex domain is set to 308 permanent redirect to the www domain and it is not. If i visit the apex domain it says there is no SSL

Hi @lucasmern, thanks for sharing the additional contexts. Would it be possible to remove the domain connection and re-add it? This should regenerate the SSL certificates and may solve the issue.

Can you also try disabling any firewall or antivirus for testing purposes?

I have disabled attack challenge mode, removed the redirects, removed the www and apex domain, and have switched back to default nameservers with my registrar. Will give it time to settle and add the domains back in a few hours. Is there anything else I should disable? I am still missing content compared to other devices so I'm not sure if there is an additional step I need to take to clear my cache on my local machine.

Hi @lucasmern, no let's wait and add it again to see if it helps.

About the firewall, I mean turning off your computer's firewall or antivirus mechanism just for testing purposes. The Vercel firewall shouldn't be any problem.

I added it back in again this morning and seems it is still unable to secure the website on my end.

https://www.filmaxcinemahub.com

I see a valid cert when I visit the site.

Usually a discrepancy like this is caused by a local firewall or antivirus software, like @anshumanb suggested. If you're connecting from a university, office, or other shared network, the network administrator may be able to help.

I'm on my home network. I only have malware bytes, and the default microsoft security.

I have disabled every protection on both microsoft, malwarebytes, and google chrome as well as erasing ALL browsing data stored in chrome, but I am still met with a site not secure icon, and a SSL error or a site not found error.

I have no idea what else I can possibly do at this point.

A visitor of my website messaged me with the same issue. I don't have any issues myself, so I cannot reproduce.

I did notice after a check on sslchecker.com, that the Vendor Signed says: No > SSL is not trusted Perhaps this is the problem? I don't have any knowledge about SSL certificates myself, so I don't know why this happens or how to solve it...

I'm having the same issue here for my domain https://www.minhnotes.com/ even though I can access https://minhnotes.vercel.app/ while I correctly set up

www.minhnotes.com

Minh Vo's portfolio

GitHub portfolio for minhvoio

What happens if you update, reinstall, or uninstall Malwarebytes?

This error can also be caused by browser extensions or proxy settings. It's a good idea to check on those as well.

I'm not sure, by some internet access I can access, some don't. For example, when I was at my uni (Monash University), I got those errors, but at home I can access normally.

@minhvoio it sounds like you're running into the issue described here: https://askubuntu.com/a/841387