SSL certificate for one of my domains has expired, and the platform is running into a backend error when attempting to process or manage it. The error I'm seeing is: PartitionKeyRange with id '93' in collection '' doesn't exist DNS-01 challenge records are in place and verified. Not sure how can I renew the ssl? Trying to pre-generate ssl cert but cannot verify them.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
https://vercel.com/docs/projects/domains/troubleshooting
You can also use v0 to narrow down the possibilities.
Still not solved. Tried re-adding the domain. Removing old records and replacing them with new vercel records. Tried removing the project and reuploading it. SSL certificate doesn't renew. The AI tells me that it's an internal database error that I can't fix.
I can't create the support case as well because my account is lower tier.
Please click the "Create Support Case" button on vercel.com/help to open a ticket for investigation 🙏
You can also use the domain troubleshooting guide to identify configuration issues