SSL missing & invalid config even with correct DNS

[yvssineyh269]

Hello team,

I am currently experiencing a problem with the domain configuration of my project hosted on your platform (dakaredu.com). All my domains (dakaredu.com, www.dakaredu.com, and *.dakaredu.com) show the status “Invalid Configuration”, even though their DNS configuration strictly complies with your documentation.

The CNAME/A records are correctly configured, redirects are in place, and DNS propagation has been largely respected. The domain does point to the correct deployed site, which I’ve been able to verify, but the SSL Certificate is no longer active, preventing secure access to the site.

I suspect a conflict or failure in verifying the domain or issuing the SSL certificate, despite repeated checks on my end.

Thank you for your help.

[swarnava (Swarnava Sengupta)]

Hi, Since you are going to use wildcard certificate (*.dakaredu.com), can you remove following Nameserver from your domain and keep only Vercel NameServer:

ns1.kheweul.net.
ns2.kheweul.net.
ns3.kheweul.net.
ns4.kheweul.net.

DNS Checker - DNS Check Propagation Tool

[anshumanb (Anshuman Bhardwaj)]

Hi @yvssineyh269, welcome to the Vercel Community!

I’m sorry that you are facing this issue. Upon checking NS records, I see you’ve conflicting NS records with Vercel as well as another 3rd party.

I’d request that you only use Vercel Nameservers. See if that solves the issue.

If you still face issues, I suggest that you remove all Vercel-related records from the Domain providers dashboard. Wait for 15-30 minutes and follow our Adding & Configuring a Custom Domain guide.