The CNAME custom domain stay in error

[novagaiafr (Renaud Héluin)]

Hello,

I configured 2 days ago a custom domain and the configuration always indicates that there is an error whereas when I test this one with dig and other tools, all seems ok.

Here is my configuration:

In the browser console, I see this error:

Ignored request error CustomFetchError: Unexpected response: text/plain Domain connect record not found

And when I call this url (https://vercel.com/api/front-domains/domain-connect/status?domain=rweb.greenit.fr), here’s the message: Domain connect record not found

What can I do to unblock the situation?

Thanks in advance

[system]

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

Troubleshooting domains

You can also use v0 to narrow down the possibilities.

[novagaiafr (Renaud Héluin)]

As suggested by v0, I changed the value to cname.vercel-dns.com, but it doesn’t work.

[anshumanb (Anshuman Bhardwaj)]

Hi @novagaiafr, welcome to the Vercel Community!

I’m sorry that you are facing this issue. I did a quick DNS check and I see the CNAME record is not pointing to what the Vercel dashboard tells in the screenshot you shared: