The prompt and the work that done disappeared!

I put a prompt to continue the remaining tasks and it finished. It used a lot of credits to complete the remaining tasks. The prompt used my credits to complete the remaining task, everything worked fine. When I go back on the page, it disappeared and asked me to type a prompt to complete the task again (that already used my credit for…). Is this a Scam??? This is the second time and I thought first time was just a glitch (This prompt was Feb 16 also took credits from me…..). See attached screenshot below of the most recent prompt I did.

I believe it used about 2+ credits to complete the 3 remaining task. You can even review my history and see that it took my credits for the work! Now it is asking me to use more credits to complete a work that was already completed once??? This is not right.

Hey @guanal12-2962, welcome back to the community.

Can you share your chat URL so the team can take a closer look?

Here is the chat URL

Thank you, can you amend the sharing visibility so we can pass to the v0 team.

One suggestion otherwise it to try refreshing the page, or starting a new chat. Forking/duplicating it to a new chat can help especially if your current chat is getting long and responses are timing out.

I have amended it

What model are you using?

What do you mean by model? I am using v0 max if you are referring to who I give prompt to.

Refer to prompts done on February 15 6:03pm and February 17 4:19pm

So we can’t actually see your history of prompts, only what is shown in the chat link you provided. If you want account level, feel free to raise a case at Help. We’re happy to help guide you in the right direction though!

We’ll pass this feedback on to the v0 team, do let us know if this happens again :slight_smile:

I’ll also send you a DM!