I’ve purchased a domain from https://qservers.ng udalice.com.ng and changed it’s nameservers to vercel’s nameserver on the 26th of Feb and till now i keep getting this error in the image below
URL: https://udalice-integrated.vercel.app framework: NextJs environment: production
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
https://vercel.com/docs/projects/domains/troubleshooting
You can also use v0 to narrow down the possibilities.
Hello, We have seen government of Nigeria and ISP often blocks the requests. Have you tried contacting your ISP?
Yes i have and i have they have also assisted in pointing the DNS to Vercel servers on their end and have confirmed to me that they didn't block requests. They suggested i reach out to Vercel support since the DNS is configured properly. I have pointed domains i bought from them to my Render static sites with no problem at all, and decided to try Vercel since the project is a NextJs project.
Can you run following command and share us the output:
curl -s https://raw.githubusercontent.com/vercel-support/vercel-connect-debug/main/vercel-debug.sh | bash | tee vercel-debug.txtDone here's the vercel-debug.txt file content:
Domain to test (e.g. example.com): ┌─────────────────────────────────────── ├─────── STARTING │ │ Domain to test: udalice.com.ng │ Timestamp (UTC): Wed, Mar 12, 2025 8:08:17 PM | Timestamp (Local): Wed, Mar 12, 2025 9:08:17 PM └───────────────────────────────────────
┌─────────────────────────────────────── ├─────── IP Information
{ "ip": "102.89.23.24", "city": "Lagos", "region": "Lagos", "country": "NG", "loc": "6.4541,3.3947", "org": "AS29465 MTN NIGERIA Communication limited", "timezone": "Africa/Lagos", "readme": "https://ipinfo.io/missingauth" } └───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.21
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.33
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.34
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.35
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.65
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.66
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.67
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.129
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.130
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.193
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 66.33.60.194
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.9
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.22
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.61
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.93
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.98
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.123
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.142
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.164
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Testing 76.76.21.241
Access denied. Option -c requires administrative privileges.
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── dig udalice.com.ng
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── dig udalice.com.ng via 8.8.8.8
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── dig udalice.com.ng via trace
└───────────────────────────────────────
┌─────────────────────────────────────── ├─────── Output of udalice.com.ng
└───────────────────────────────────────
┌─────────────────────────────────────── │ Time elapsed: 5 seconds │ ├─────── FINISHED └───────────────────────────────────────
File can be found at /c/Users/HP/Desktop/work/web/vercel-debug.txt
The site is working for me. It must be your DNS, ISP, region, or something.
Also, I should note — the site redirects to www.udalice.com.ng by default. Not sure if that is of importance to you…
Yeah the redirection is expected which you can configure from Domain Settings in your project. Also the curl result is incomplete as most of the comment couldn't run in your system. Are you on corporate restricted computer of something? Regardless, your DNS isn't allowing to connect to Vercel server:
processing: https://udalice.com.ngTrying 76.76.21.21:443…connect to 76.76.21.21 port 443 failed: Connection refusedFailed to connect to udalice.com.ng port 443 after 2262 ms: Couldn’t connect to serverClosing connection```Ok how do i stop the redirect to www.udalice.com.ng at least, maybe that might improve the experience.
You should be able to delete www domain from vercel dashboard > Project > Domains section.