When I move a domain that I purchased on Vercel to my other Vercel account (after removing it from its associated project), I receive an email that reads, ‘You may approve the request by clicking the following URL or by pasting it in your browser.’
When I click that link and confirm the transfer, I only ever see the below error.
I’ve found others in the community forum with the same issue, but no one from Vercel has provided a solution in any of those other threads.
I have also tried ‘Transfer Out’ from the Vercel account where I purchased the domain and ‘Transfer In’ to my other Vercel account, which produces the following error:
The entered domain is not transferable (reason: “Domain already exists in Vercel Inc’s account”).
I’ll pass this along to the Domains team, thanks for reporting
Looks like this fix is in active development, but might be a day or two before it’s shipped
Thanks for the update, Jacob. Please let me know when I should give the domain transfer another try.
Same problem. Waiting for a fix
It’s been three days. Any updates?
Is that problem fixed? I still have the problem
Hi there, we’re sorry that you faced this issue. Our team is still looking into it and we’ll update you as soon as we resolve the issue.
This should be fixed now, can you try again?
Hi, Jacob. I’m afraid not. When I enter the team name to which I want to transfer my domain on this screen, I only ever receive the error “Moving to account domain [team name] is disallowed”. So, it’s now failing even before I receive a notification of the transfer in my other team account.
It has now been 11 days since my original post. At this rate, I fear I’m going to have to transfer the domain out to another registrar and then back to my other Vercel team account (both of which cost money). Is this the only solution for now, or is there a fix in the works?
