Had the same problem last year, but with another domain. I've set up my Visa card as the default payment method, all went well. Now I got an email saying that the renewal was unsuccessful. I didn't get any notifications about renewal attempts from my bank, just like last year. Since I've lost the domain last time because I couldn't manually pay for it, can someone from the Vercel team send me an invoice for my domain to my email? The domain is stojic-elektro.com.
Thank you in advance.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
https://vercel.com/docs/projects/domains/troubleshooting
You can also use v0 to narrow down the possibilities.
Hi there,
Can you create a Billing > Domain Renewal type ticket using vercel.com/help? Our team can look into this. Thanks!
I've submitted a ticket and now I've got another email about another automatic renewal attempt failure and I can't see the attempt on my bank app. It's the same as last year, for some reason I'm not getting charged automaticly and therefore can't renew my domain.