[UI/UX Bug] Billing UI symbol errors and CSV billing units are causing user panic

The frontend UI is showing a fatal symbol error (misuse of the dollar sign):

    • In the latest MAX fast request details, the UI displays the format as Cache Read: $13.05.

    • The Issue: This “13.05” is actually the token count (13.05k Tokens). However, because of the $ sign in front of it, users will mistakenly think a single cache read just cost them $13.

    • Suggestion: Update the frontend to display a clear unit, such as 13.05k Tokens or 13,050 Tokens.

  • Missing unit descriptions for Credits in the CSV export:

    • In the exported usage spreadsheet, data like Input Credits: 538.4442 lacks any unit clarification.

    • The Issue: It is incredibly easy for users to mistake 538.44 for $538 (especially for a single request). While I personally know that 1 Credit = 1 Cent (meaning the cost is actually $5.38), I highly recommend adding a clarification to the column name, such as Input Credits (Cents), or adding a clear formula to the dashboard: 100 Credits = 1 USD.

  • Damaged User Experience:

    • As a user, the first reaction to the illusion of “spending over $500 on a single conversation” is sheer panic, followed by immediately stopping the use of the product. Clear billing units are not only a basic form of respect for the user, but they will also save your customer support team from drowning in a flood of “Am I bankrupt?” tickets.

------The articles above were translated and researched with the help of AI.

Can you share a screenshot so I know exactly where you’re seeing this? :slight_smile: