Unable to login as organisation member due to phone number restriction

[chidg]

Hi,
I had another Vercel account which was linked to my phone number. This account has now been deleted. I have now been invited to another organisation account using a separate email address. When I attempt to accept this invitation and log in, I am asked for a phone number. The site won’t accept my phone number because it is apparently used already. How can I get this phone number deleted from your records so I can create a new account, or else get around this restriction, as I’d prefer to use a different 2FA method anyway if that is possible.

[pawlean (Pauline P. Narvas)]

Hi, @chidg! Welcome to the Vercel Community.

Thank you for your patience I’m sharing a line from our FAQ on account issues. Hopefully that helps!

Frequently Asked Questions

Project Setup & Debugging How to debug deployment issues? Vercel CLI can be used to check builds from your local computer or development environment. The vercel dev command is useful for running a development build, and vercel build can be used to make sure a build will succeed. If a deployment is running into errors because of a missing environment variable, you can review the values you set in Project Settings or use the CLI to pull variables into a local file and check that they …