Hi,
I was originally able to login to vercel using my Github account xanderyst but suddenly it just stopped working and say it cannot find account associating with my github account. I had to login via google, but this now creates a brand new account and all my old projects are not there. I’ve filed a ticket 3 days ago but haven’t heard anything. Is there an ETA and what should I do?
same problem here, Github login not triggering, I see a 500 Internal server error in browser console
So does anyone have any solutions - I’ve sent a request a week ago and still didn’t get any replies or support from the Vercel team
Dear friend, it has happened that the session token linking your GitHub account with Vercel has expired, so now do the following:
1- First, go to your GitHub account and log in to your account using the email you registered with previously, and after successful login.
Hi, thanks for responding. I went into Github, found vercel and uninstall the app. Now what?
Hi – huge apologies for the delay, and we hear you. We’re working our way through the caseload – we have a small (but growing) specialist team that can help (account compromises require careful ownership verification) and are building system improvements to make it faster across the board.
In the meantime, mind sharing your case number with me?
Thanks so much…
Thanks a lot for responding! Here’s my case number 01327514
Got it - escalated, thank you for sending