Hi Vercel community team,

I'm on Pro and need help opening a support case for human review. The support AI has not resolved my question and repeatedly refuses to create a case when I ask for escalation. The team's Support page shows no cases, and New Case sends me back to the same AI flow.

Could a Vercel staff member help us open a human support case and obtain a case number, or provide a private route that works? I can share the existing support conversation privately. This public post is only about blocked case creation; I'll keep the underlying technical details private.

Thanks, Anton