Unable to use free hobby plan - please help

Help
1

Hello!
I’m unable to create or access a Hobby team/workspace on Vercel.
Whenever I try to create a new project or open the dashboard, I get redirected to:

and face 404 mistake.

I connected my GitHub account successfully and imported my repository, but Vercel requires creating a team and only shows a Pro Trial flow with billing information.
I would like to use the free Hobby plan for a personal React/Vite project.
Additionally:

  • I am logged into my Vercel account
  • My GitHub account is connected
  • My repository is public
  • I still cannot create a free Hobby workspace/team
  • The support form also does not recognize my account correctly even while logged in
    Could you please help restore access to a normal Hobby account/workspace so I can deploy my project for free?
    Thank you!!
2

I have exactly the same problem, just getting redirected to a 404 message on /account/no-team when I try to reach the dashboard. I also can’t go through the support form because it insists I choose an account from a dropdown which is empty, and trying to start a project from a github repo sends me into a pro checkout.

3

I have the same issue. Get the 404 error. I also can subscribe for team subscription. Lots going on=)

4

Thank you all for reporting this! Investigating now

5

Hi everyone,

I just created my account on Vercel and I’m already running into two issues before even getting started.

Issue 1 — Dashboard showing 404
After logging in, I get a 404 error page instead of my dashboard. I haven’t imported any project from GitHub yet, so there’s nothing deployed. My account email is leonfacundoezequiel@gmail.com. Not sure if the 404 is expected for a brand new account with no projects, or if something is broken on my end.

Issue 2 — Hobby plan not available
I signed up expecting to use the free Hobby plan, but the platform seems to be pushing me toward a paid plan. I don’t see a way to continue with Hobby without entering payment details.

Has anyone experienced this? Is there a step I’m missing to get the dashboard working and activate the free plan?

Thanks in advance.

6

i am having this exact same issue, please let me know when it is sorted out

7

We’ve identified the cause and are working on a solution now

9

Will you tell us when it´s done? Thank you Amy!

10

Having the same issue. Find it quite amazing that they seem to want to provide a free hobby tier to get developers interested and try it out but then not fix an issue this severe (literally the first impression I have of this product is I cannot use it) and let it sit for more than a week. Crazy. ngmi

11

What’s the ETA on a fix?

12

The engineering team explained to me that the problem is a bit trickier than I previously imagined. So we’re taking the time to run more tests and do extra investigation to make sure the proposed solution fully solves the problem and doesn’t break anything else.

Thank you all for your patience while we move a little slowly to be sure we get this fix right.

13

What’s the ETA?