Unable to Use Referral Credits Despite Having Wallet Balance

I believe there is an issue with how referral credits are being applied to my account.

My account currently shows a wallet balance of $196 earned through referrals. However, when I try to use v0, I receive the following message:

“Out of Credits. v0 stopped because you are out of credits. Upgrade your plan to continue.”

Additionally, the interface displays:

“You must be on a paid plan to use your purchased credits.”

This is confusing because I already have available credits in my wallet. I expected my referral credits to be usable without interruption, or at least for the interface to clearly explain any limitations.

Expected behavior:

  • Referral credits should be usable if they are available in my wallet, or
  • If referral credits require an active paid subscription before they can be used, this requirement should be clearly stated.

Actual behavior:

  • Wallet shows $196 in referral credits.
  • v0 reports that I’m out of credits.
  • The UI asks me to upgrade to a paid plan and says purchased credits require a paid plan, even though these are referral credits.

I’ve attached screenshots showing:

  1. My wallet balance ($196).
  2. The “Out of Credits” message.
  3. The message stating that I must be on a paid plan to use my credits.

Could someone please clarify whether this is expected behavior or a bug with my account? If referral credits require an active subscription, I’d appreciate confirmation, as that wasn’t clear to me. Thanks!

Hey @meet600patel-6284. The team identified a bug related to referral credits and fixed it yesterday. Can you give it another try and let me know whether this is still a problem for you?

Hi! Thanks for the quick fix. I tested it again, and I can confirm that the referral credits issue has been resolved. I’m now able to use my referral credits successfully. Thanks to you and the team for addressing it so quickly!