Unable to use wildcard for subdomains

[ghesp]

Has anyone had any joy in setting up subdomains?

In Vercel, at my team level, I have my domain setup as a 3rd party domain. I have the nameservers on Namecheap pointed to the vercel name servers, and in the DNS record son Vercel, I have my subdomains setup as CNAMEs to the domain

When I then go to my project, and try to configure a wildcard for this domain, it errors with
Your team does not have access to this domain, please contact support to prove ownership in order to enable wildcard subdomains.

If i go to subdomain.domain.com, then I get a vercel 404 for a non found deployment, so im unsure how i’m supposed to proceed?

[system]

There’s another community post with 404 debugging tips that might be helpful. Please give these solutions a try and let us know how it goes.

Debugging 404 Errors

Sometimes things don’t go as expected when deploying a website. If you see a 404 on your site, that means the page or resource couldn’t be found. There are many possible causes, and the absence of something can be tricky debug if you don’t know where to look. Here are some things you can do to find the cause and fix it. Debugging Tips Check the error code If you see a mostly white screen with 404: NOT_FOUND along with a Code and and ID then you can click the blue info box below the error deta…

A human should be around soon to offer more advice. But you can also get helpful information quickly by asking v0.

[pawlean (Pauline P. Narvas)]

Hi, Ghesp! Welcome to the Vercel Community

I’ve shared this with the team, and will respond once I get an answer.

[rhyssullivan]

Hey I see what the problem is here

Your domain is an account domain and we’re not checking account domains for the ownership.

For an immediate work around, head to your domain overview tab, click move, and move it to your team

I’ll fix this to check account domains in the future