Hello Vercel Team,
I'm using the free Hobby plan, and my Vercel Sandbox has reached its monthly usage limit (HTTP 402 payment_required).
My Sandbox contains the only complete copy of my Android game's latest source code, including important development changes.
Critical details:
- Snapshot size: 16.55 GB
- Snapshot expiration: November 18, 2026
- Hobby quota reset: December 1, 2026
- Issue: Sandbox usage limit exceeded
I have already tried the one-time courtesy unblock option, but it returned: "This endpoint only works for teams that are currently soft-blocked."
I also attempted to create a support case but was redirected here because I'm on the Hobby plan.
I'm requesting one of three free recovery options:
- Extend my existing snapshot's expiration beyond December 1.
- Provide temporary read-only access to export my source code.
- Allow one short recovery session to back up my files.
I'm not asking for additional ongoing computing resources or a paid upgrade.
A Vercel team member can request my project, team, and snapshot IDs privately if needed.
Thank you for helping me prevent permanent data loss.