Urgent refund request – Charged after team deletion

Help
1

Hello,

I deleted my Vercel team recently, but I was charged for the Pro plan about 2 hours after deletion.

Here’s what happened:

  • I was trying to upgrade the team to the Pro plan, but the payment wasn’t going through.
  • Due to repeated failure, I deleted the team and changed to the Hobby plan.
  • However, I noticed a charge for the deleted team was made hours after deletion.

I need a refund as soon as possible, as I need to file the expense to my company urgently.

Team name: Plers
Email associated with the account: plink.hufs@gmail.com
Charge date: 2025-07-30
Charge amount: $20
Invoice or charge ID (if available): i can’t see

Please process the refund at your earliest convenience.

Thank you

3

Hi there, sorry that you are facing this issue.

You can open a Billing support case from Help to get your refund.

If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.