URGENT: My production site is paused due to a billing update. I am unable to access the account to update payment information. One time passcode not being sent to my email to verify. Production services are impacted. Support case #01245280 has been submitted. Can a Vercel team member please review and escalate?
I checked your case and confirmed it's assigned to the team that can help with account recovery. It's a limited group of people with the ability to handle account access issues. Appreciate your patience while they work through the cases that were opened before yours.
In the meantime, I recommend double checking your spam and trash folders to make sure the emails weren't filtered out of your main inbox.