Vercel account access lost due to missing passkey and recovery codes

Help
,
1

Hi everyone,

I’m currently facing an account access issue and would really appreciate any guidance from the community.

Problem

I am unable to log in to my Vercel account because I have lost both my passkey and recovery/backup codes. Unfortunately, no alternative login method is working for me.

Current Status

I have already contacted Vercel Support, and a case has been opened:

Case Number: 01096988
Issue: Unable to access account due to missing passkey and recovery codes

I am currently waiting for the support engineer to respond, but in the meantime, I wanted to ask:

Questions

  • Has anyone faced a similar issue?
  • Is there any way to recover access faster?
  • Are there any additional steps I can try from my side?

Any help or suggestions would be greatly appreciated.

1 Like
5

Hi, please get in touch with us using Account Recovery and Appeals so our team can look into this.

6

Hi, thank you for your response.

I have already submitted a request through the Account Recovery and Appeals form regarding this issue.

For reference, my support case number is: 01096988

Could you please check the status of this request or let me know if any additional information is required from my side?

I would really appreciate your help in resolving this as soon as possible.

Thank you!