I created a GitHub account – mpsilvafaceta – and linked it to Vercel. On this Vercel account, I have an active project.
However, by mistake, I tried to create a new account directly on the Vercel platform using the same email, which resulted in no projects being displayed.
Now, when I access Vercel using the GitHub account, I am unable to see my project.
I need to be able to view my project when logging in with my GitHub account.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
https://vercel.com/docs/projects/domains/troubleshooting
You can also use v0 to narrow down the possibilities.
If you need help regaining access to your old account, please send an email to [redacted] with a link to this conversation and any additional information you can share about the accounts. That will open a ticket with the team with specialized tools to help with account verification and recovery.
UPDATE: If you need help regaining access to your account, please use the account recovery form at vercel.com/accountrecovery. That will open a ticket with the team with specialized tools to help with account verification and recovery.