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# Vercel credits not rolling over after billing cycle renewal on Premium plan

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Diseñador UX Abank (@desarrolladoruxprodu) · 2026-03-26 · ♥ 1

Hi Vercel Support Team,

I am writing to report an issue with my credit balance on the `Premium` plan.

## Problem
According to the official documentation, unused monthly credits should roll over and remain valid for 65 days. However, after the renewal, my balance only showed `$20` instead of the expected `$40`. I used those `$20` yesterday (`March 25th`), but the `$20` from the previous cycle never appeared to have rolled over.

## Timeline
- **March 24th**: Billing cycle renewed and I was charged `$20`.
- **Before renewal**: I had `$20` in unused credits from the previous month, which I understood were valid until `March 28th`.
- **March 25th**: Used the current `$20` balance.

Could you please look into my account and restore the missing credits that should have accumulated?

Thank you for your assistance.

Best regards,

Jonathan Alegría


system (@system) · 2026-03-26

Did you know there's another category dedicated to #v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.

Our docs are a great place to start.

https://vercel.com/docs/v0

We also have a walkthrough to help guide your workflow.

https://community.vercel.com/t/become-a-v0-expert/5981

And these recordings can give you a look at v0 features and strategies in action shown by our Community: 

https://community.vercel.com/tags/c/events/42/v0


Pauline P. Narvas (@pawlean) · 2026-03-27 · ♥ 1

Can you share the documentation with us? AFAIK, Vercel Pro plan credits do *not* roll over between billing cycles.


Diseñador UX Abank (@desarrolladoruxprodu) · 2026-03-27

Hi,

Thank you for the clarification regarding the Vercel Pro plan. However, I believe there is a misunderstanding: I am not on the Vercel Pro plan, but on the **v0 Premium plan** ($20/month).

As stated in the official **v0 Pricing Documentation** ([https://v0.app/docs/pricing#how-do-credits-work](https://v0.app/docs/pricing#how-do-credits-work)), the policy for this specific plan is the following:

> *“Unused monthly credits roll over to the next billing cycle and expire after 65 days.”*

Based on this documentation:

1. I had **$20** in unused credits from the previous cycle (which should expire after 65 days, not at the end of the month).

2. On March 24th, my plan renewed and I was charged another **$20**.

3. Therefore, my total balance should have been **$40**.

However, my account only showed **$20** after the renewal. Could you please review my account under the **v0 Premium** framework and restore the $20 that should have rolled over according to your terms?

I look forward to your response.

Best regards,

**Jonathan Alegría**

![image|690x235](upload://oXd3yUtlfWWlMWvHJWifIJscjC6.png)