I’m trying to connect the subdomain app.bookmeevents.co.za to my project bookme-two.vercel.app.
CNAMEapp9533185fffcf6aea.vercel-dns-017.comDNS propagation is confirmed globally via dnschecker.org, but Vercel keeps showing the following error:
Error: Invalid Configuration
Can you please verify?
While DNS propagation may show the CNAME record exists, your domain is currently resolving to 196.22.142.217 (Xneelo’s servers) instead of Vercel’s infrastructure. This explains the “Invalid Configuration” error.
Here’s what’s likely happening:
There’s probably a conflicting A record for app.bookmeevents.co.za in your Xneelo DNS settings. When both an A record and CNAME exist for the same hostname, the A record typically takes precedence.
To fix this:
Log into your Xneelo DNS management panel
Check for an existing A record with the host app - if one exists, delete it
Verify your CNAME record is correctly set:
Host: app
Value: cname.vercel-dns.com (this is the recommended value for subdomains)
Wait a few minutes for the changes to take effect, then refresh your domain settings in Vercel
Alternatively, if you prefer using an A record instead of CNAME, you can:
Delete the CNAME record
Create an A record with Host: app and Value: 76.76.21.21
After making these changes, Vercel should be able to verify your domain and issue an SSL certificate automatically.
Can you double check the settings?
Looks like instead of 9533185fffcf6aea.vercel-dns-017.com, it’s returning 9533185fffcf6aea.vercel-dns-017.com.bookmeevents.co.za https://dnschecker.org/#CNAME/app.bookmeevents.co.za
Check if it has beyong any character after vercel-dns-017.com…
As you can see the DNS is purely returning by your service and there is nothing much we can do until it’s pointing to our server
only character after .com is the fullstop “.” Nothing else
Any suggestions? I really need to get this working
You need to check with Xneelo support to find out why the DNS isn’t propagating. Unfortunately, we don’t have much control on this.
