Vercel deployment blocked with DELETED ACCOUNT error after GitHub push

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1

Hello,

I’m new using Next.js and I’m evaluating this platform to host a new project and decide if is worth it to subscribe but I’m experiencing this problem.

Steps to Reproduce

  1. Created an account on Vercel using my primary Gmail account.
  2. Linked Vercel with GitHub.
  3. Pushed code to main branch.

Current Behavior

I see the following on the Vercel activity log:

DELETED ACCOUNT bag-portrait

The deploy-hook deployment bag-portrait with SHA ***** is blocked due to insufficient permissions. The GitHub user who initiated the deployment does not have an account on Vercel.

Now, the accounts are linked (Vercel and GitHub) and I’m pushing the code with the exact same email address of my main account.

I think Vercel has a ghost reference to a deleted or duplicate account. My GitHub user is mapped to a Vercel account that was deleted at some point, and the current account isn’t being recognized as the same user.

Is it possible to get help on this matter?

Kind regards,

Hugo

5

The commit that’s failing is coming from your gmail, but your Github is connected to Vercel using your Outlook email. I think this will look if you either

  • add the gmail as an additional email to your Github
  • or commit from the outlook address

Another thing I notice is it looks like the commit is using your email address as both the email and the username, which shouldn’t be causing issues but is worth a check