Vercel Domain Issue With Neon DB

(edited)

i purchased a domain from vercel and added it successfully to my project that's hosted also in vercel but the new purchased domain is not working with my DB I'm using neon postgres It works on localhost It works with the old domain Prisma connection string and pooling are correct Env vars are correct No preview/prod mismatch

👉 The most probable root cause is Neon IP or domain restrictions

currently any call to DB is 500

with no log from neon or anything to do from vercel side I created that DB from vercel and cant access its dashboard from anywhere to even know where is the issue

please where to manage domain restrictions

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/projects/domains/troubleshooting

You can also use v0 to narrow down the possibilities.

Vercel Staff

Hi , welcome to the Vercel Community!

Sorry, that you are facing this issue.

You can access your Neon databases directly from the https://console.neon.tech.

To me it doesn't seem related to the domain because your application must be accessing the Neon database from a backend environment.

Can you share any error logs from your Vercel function logs?

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