Problem

I purchased elvistoiture.be through Vercel ~10 hours ago. Payment was processed successfully, the domain appears in my dashboard, and DNS records (ALIAS, CAA) were auto-created.

However, the nameservers were never delegated to ns1.vercel-dns.com / ns2.vercel-dns.com. The dashboard still shows “Pending” (expected: max 4 hours). WHOIS confirms the domain is registered via Name.com but the NS records point to the default .be parking servers, resulting in NXDOMAIN.

WHOIS Output

1
Domain: elvistoiture.be  
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Status: NOT AVAILABLE  
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Registered: Mon Mar 23 2026  
4
Registrar: Name.com, Inc  
5
Nameservers: “We only activate this domain name once the contact details of the domain name holder have been validated.”

Vercel API Response

1
{
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  "nameservers": [],
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  "intendedNameservers": ["ns1.vercel-dns.com", "ns2.vercel-dns.com"],
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  "configVerifiedAt": null
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}

Context

The Vercel support chatbot confirmed this is a provisioning issue but cannot create a support case on Hobby plan. Could a Vercel team member please look into the nameserver delegation for this domain?

• Team: elvistoiture
• Domain: elvistoiture.be