My original bill of $94 was generated, and after I requested a refund, I received $70, which I appreciate.

However, after I changed the billing name, I was surprised to see that the previous bill was cancelled, refunded, and a new bill was automatically generated, resulting in another $94 being charged.

At no point during the billing name change was I informed that changing the billing details would cancel the existing invoice and trigger a new charge. Had this been clearly communicated, I would not have proceeded with the change.

I kindly request a refund of the $94 that was charged again, as this additional deduction occurred solely because of a process that was not disclosed beforehand.

Also I had raised another support regarding "non payment issue" through my debit card but it's been 3 weeks-no revert yet.