Vercel SSL certificate mismatch on root domain after deleting previous project

Problem

This domain was on another Vercel project at the beginning of the year. Instead of removing the domain, we just deleted the project. I can see that the site is trying to use the SSL that was applied to the project that we deleted.

Current Behavior

  • The www version has the right SSL being applied and works fine.
  • The root domain issue seems to be that the old SSL is being used instead of the new one that should have been generated on March 8 when we added the domain and updated the DNS records.
  • I have updated the TXT values to prove ownership, but this error is preventing users from visiting the site.

Environment

  • URL: https://gatefold.xyz
  • Observation: Visit gatefold.xyz on Safari; it sometimes shows correctly on Chrome but not always.

I have come across issues like this in the past and the solution was to remove the SSL cert from the server and re-apply, but it doesn’t seem like I have control to do that on my end.

1 Like

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

Hey, @byancad! Welcome to the Vercel Community :waving_hand:

Could you try the following?

Even though you’ve already added TXT records for ownership, you’ll need to complete this flow. It will:

  • Release the domain from the old deleted project
  • Clear the cached SSL certificate
  • Generate a new certificate for your current project

This usually resolves within minutes after verification. If you still see issues after an hour, let us know!

2 Likes

Hey @pawlean ! Thanks so much for the response, I added the domains over an hour ago but I am still getting the ssl error. I do see the option to delete the SSL in the SSL certificate section. Should I try that? If so would I be able to generate a new SSL?

Just a quick update, still getting the SSL error and unable to delete the SSL.