Vercel support ticket creation fails with 500 Internal Server Error and timeout

[songkeys]

Problem

Found an issue when trying to create a support ticket.

Steps to Reproduce

1. Tried to create a ticket via this page: https://vercel.com/euka/~/support/cases
2. Got a timeout every time.

Current Behavior

Now I have two issues…

Error:

500: Internal Server Error

[rizbizkits (Riz)]

Hey there! Our engineering team has shipped a fix for support case creation which you can monitor here: Vercel Status - Degraded Support Case Submission