Was charged Premium but now no credits?

v0
1

Hello,
Is there an issue with monthly Premium charge for V0? I was charged but now have no credits? Please advise. It appears the chats sucked all the credits same day as the monthly charge. Is this now typical based off the new payment structure? Even though the chat messages haven’t changed much in the past months. If true then I’ll be moving business to another platform.

4

Hi, @x-4318!

Thanks for your patience. Did you get your credits?

By the way, t’s best to open a support case at vercel.com/help for account issues. Customers on all plan types are welcome to open a new case for any billing issue.

Let us know!