Hello,
My name is Carlos Guedes, and I’m writing to file an urgent complaint regarding an unacceptable issue I’ve encountered while using your platform (v0.dev).
I requested a very simple task: to replace the WhatsApp number throughout my website with this new one — +3519…
I was extremely clear in all my prompts:
Only change the number
Do not touch anything else (no design, content, links, or layout changes)
Be surgical and direct to avoid unnecessary token usage
Despite this, the system kept parsing and altering parts of the code unnecessarily, ignoring my explicit instructions.
As a result, I’ve wasted approximately 4 euros worth of tokens on something that should’ve taken a few seconds and zero complications.
This is not acceptable for a paid AI tool.
I am requesting:
A full token refund for this task
Immediate correction of the WhatsApp number on my site, with no further changes
Assurance that this kind of issue will not happen again
I have saved proof of all prompts and interactions. I expect a prompt and fair resolution.
Sincerely,
Carlos Guedes
estracaofficial@gmail.com