We definitely offer refunds wherever appropriate. You can request that at vercel.com/help
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If you have any specific empty chats or failed responses, please share the chat IDs so we can investigate the specifics. That can help us prevent similar issues in the future 
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https://v0.dev/chat/create-a-next-js-react-app-router-error-boundary-s-yCnxAk1F4jf
https://v0.dev/chat/create-a-next-js-react-app-router-error-boundary-s-bKroVq1liVC
https://v0.dev/chat/GAG5SF9qxv9
https://v0.dev/chat/UKMhIsFeZcg
https://v0.dev/chat/97OqQOvzMtR
https://v0.dev/chat/hcjaZMXdKhD
These are the chats that were created with zero content and duplicated.
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Thanks for sharing those. I’ve sent them all to the team for investigation
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We opened a couple of investigation threads to track problems related to the ones shared here.
Your reports have already been shared with the team, but please follow these topics to make sure you get the latest updates as soon as they’re posted