What to do when you're locked out of your account

If you need help regaining access to your account, please use the account recovery form at vercel.com/accountrecovery. That will open a ticket with the team with specialized tools to safely assist with account verification and recovery.

While it may seem like a small thing, changing login info or 2FA actually poses significant security risk. That’s why there’s a review process with strict criteria to keep everyone’s account safe. We need to be completely sure that you are who you claim to be when attempting to get account access outside of the usual login process. Please do not publicly post sensitive information, like your email address, that could help an attacker gain access to your account in the future.

The high need for security means there’s nothing this community can do to remove the 2FA you added to your account, or change your login email, or make any other changes to your account. Only a limited group of people have access to do that.

We appreciate your patience while the support team works to resolve all cases as quickly as possible.

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