Why can't I pay with my visa card on

  1. Your payment has been declined. Please check your information and try again later.
  2. I USED ANOTHER BANK BUT STILL GET THE SAME ERROR. IS IT BECAUSE I MADE THE PAYMENT TOO MANY TIMES THAT IT HAPPENS?

That means your bank is declining the payment. You need to check with your bank to find more information.

I USED ANOTHER BANK BUT STILL GET THE SAME ERROR. IS IT BECAUSE I MADE THE PAYMENT TOO MANY TIMES THAT IT HAPPENS? :thinking:

It looks like You previously attempted to charge this card. When the customer’s bank declined that payment, it directed payment gateway to block future attempts. Could you try once more?

I contacted the bank and they said my VISA card is working normally. Please check it again for me.

It was blacklisted and I allowed temporarily. Are you still seeing error?

I paid again and still get the above message

I don’t see any activity today unfortunately. Could you try creating a Billing ticket using Help so our team can look?

I have created a support ticket
Case number #603713

help me, how long will it take?