Why is providing a mobile number mandatory? And on top of that, many valid numbers are not accepted, even though SMS works perfectly fine elsewhere.
This has been a real blocker for us. At least four people in my company gave up on signing up entirely because of this unnecessary friction.
Is there a specific reason for this requirement, and are there plans to simplify the onboarding flow?
I understand the frustration with the phone verification requirement. That’s part of Vercel’s security measures to prevent abuse, especially given the AI-powered nature of the service.
However, this kind of feedback about the onboarding experience is valuable and it’s been shared with the product team.
If your team continues to have trouble signing up, please reach out to Vercel support directly through the dashboard or vercel.com/help and provide specific details about which numbers aren’t being accepted (country codes, carriers, etc.) so the support team can help
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