What's the case number you shared with support? Happy to take a look! You should also update the case with the new update you shared

Hi, I don't have a case number… I'm on the Hobby plan and i was redirected to the community support. The issue is: GitHub webhook is not triggering automatic deployments for project smartcomprasmx-tech/cuanto-mx. All deployments show commit ee0d034 regardless of newer commits on main. I have tried reconnecting the repository and reinstalling the GitHub App multiple times. Thanks

update: I tested the Deploy Hook manually and it returns {"job":{"state":"PENDING"}} but no deployment appears in the dashboard. The job is created but never processed. GitHub Actions workflow also ran successfully and called the hook, but no deployment was triggered. Deployments are being created as PENDING but never executed.

Could you perhaps try this?

https://community.vercel.com/t/vercel-deployment-blocked-because-commit-author-does-not-have-contributing-access/36381/9?u=pawlean

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I re-authenticated my GitHub account in vercel.com/account/settings/authentication but the issue persists. New commits still don't trigger deployments. Deploy Hook returns PENDING but no deployment is created. The latest deployment still shows commit ee0d034

update:

1. GitHub Actions workflow runs successfully and calls the hook
2. Last job ID: Zded8Qt0FVEh58Bw59Wb
3. All recent deployments stuck on commit ee0d034
4. Tried: reconnecting repo, reinstalling GitHub App, re-authenticating, new Deploy Hook, GitHub Actions
5. No env secrets in vercel.json
6. Personal GitHub account (not organization)
7. Project: smartcomprasmx-tech/cuanto-mx
8. Plan: Hobby (not a organization)

Could you please check the internal logs for job ID Zded8Qt0FVEh58Bw59Wb? please in other case i saw : Vercel staff found the error 'deployment is blocked due to insufficient permissions… github user not part of team'. i suspect something similar is happening with my project

Resolved. The issue was fixed by creating a new Vercel project importing the same repository. The new project correctly picks up new commits automatically. Thank you for your time

Thank you for coming back to shared what worked for you!