Invoice for Pro subscription lacks company name and tax number added in settings. neither the one from this month, nor the one from the previous month. and even the project name is wrong. been waiting for more than 6 days for support to answer and nothing.
Hi , welcome to the Vercel Community!
I'm sorry to learn that you faced this issue. I'm assuming that you opened a support case from vercel.com/help.
Rest assured our support team will help you as soon as they reach to the ticket.
i have opened a support case since 26th of june but still no one replied. I need to send the invoices to accounting tomorrow and i still don't have the right details on them.
Sorry, I understand that it's taking longer. I will try to forward this to our team.
thank you very much!
Hi , you must have received a reply from our support team now. If you need more help, feel free to follow up on the email.
My colleague suggested that the details must be up to date on the team's billing settings page (/settings/billing).