Your payment has been declined

Help
1

So, I have 2 visa cards, from 2 different banks, they both work online without a single issue.
However, in my case, when I tried to subscribe to v0’s premium subscription, it said “Your payment has been declined. Please check your information and try again later.”

I’m not In India, my bank is not in India. Because I read many posts about similar issues, so I just wanted to point it out.

I tried to delete my cards from Vercel, but it says the last remaining card could not be deleted because I have an active subscription with v0.

Now when I go to v0, it tells me I’m still a free user. Here you can see in the screenshots below what’s happening

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2

Hi, Carlos! Thanks for your patience :folded_hands:

It’s best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.

Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.

Please let me know if you have any other questions :slightly_smiling_face: