Dear Pauline,
I’m writing to ask if there is any actual technical support available for v0.app. I’m not sure who to turn to anymore. We’ve been discussing the massive credit consumption here since yesterday, sharing screenshots and chat links, but nothing has been resolved.
I am working on a simple website, yet every single prompt now takes 5 to 10 minutes to process. When I first started, everything was lightning fast. Now, I’m stuck waiting for minutes only to face timeouts or broken code.
To make matters even worse, once the agent finally finishes the task, the preview of the page takes nearly another full minute to render. This total delay—waiting for the agent and then waiting for the preview—makes the development workflow completely broken.
I am essentially paying for ‘Standard’ or ‘Pro’ performance, but I am getting a response time that feels like the system is under extreme load or significantly throttled. Could you please verify if there is a platform-wide issue or if something is specifically wrong with my Team’s resource allocation?
Is there a known issue with the servers right now, or is this the new ‘normal’ for the app? I need someone to actually look at my account and tell me what is going on. At this rate, I’m seriously considering moving to a different platform because it’s impossible to work like this. Is there anyone here who can provide real assistance beyond just collecting screenshots?
Thank you for your help.