Hi, I’m trying to upgrade my team to Pro, but the upgrade modal always defaults to an old card that’s been closed, so the upgrade fails every time.

That card doesn’t appear anywhere in Settings > Billing > Payment Method. A different card is set as default there, and the upgrade modal has no option to pick another one.

I’ve already tried:

Re-setting my current card as default Hard refresh and incognito The AI support agent, which only pointed me to the docs

This is blocking a client launch. Could someone from the billing team reach out so I can share the details privately?

Thanks