Hello,
I’m running into several billing issues and inconsistencies that I need help with:
- I was charged twice for the $30 Team plan.
- I already had Premium (Pro) on my main project, so I don’t understand why I now have one project with Pro and another with Teams. I never meant to create a second project — I only wanted to upgrade the existing one.
- I keep hitting a daily message limit, even after using the chat for less than an hour in the morning. Every time this happens, it tells me the limit will reset at 8PM, which makes no sense. I’m not on a free plan, and I should have way more usage available — this issue started after the upgrade.
- Vercel/Supabase also attempted to charge me $599, but my bank blocked it. I have no idea why, since I’m not even using Supabase.
- I was also charged $25 again for Supabase, despite being on the free plan and not using it at all.
None of this adds up. Please review my account and help me sort this out.
Ty.
