I’m reaching out to report a billing issue regarding my account. I’ve been charged two times for a premium plan and also for a pro plan and also for some team seat??, what is that?? i didnt subscribe to it? i have a premium plan subscription but im also getting billed for a team seat and some other pro plan? What? I dont even have a team plan or pro plan see screenshots, i just realized i’ve been getting double or triple charged for months. i want a full refund for all these months. See screenshots
Hi there, sorry that you are facing this issue. You can open a Billing support case from https://vercel.com/help to get your refund.
If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
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