Was being billed 20 1st of every month for vercel deployment. Set project off to the side for a few months, but picking it back up. Paid Sept and Oct (to pre-pay until Nov. 1) invoices. Inadvertently upgraded to pro -got access back. My PIC card was authorized for 40 to catch up. Vercel tried to hit for additional 20. total of 60 yesterday and it kicked back the last 20 charge. (as it should have). Today suspended from Pro. How do I get back on the 20.00 per month plan paid at 1st of each month without losing the work done??
Because we’ll need to discuss private account information, it’s best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.
Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
Please let me know if you have any other questions 