Cannot Sign Up – “Unauthorized to access the given account”

Help
1

Cannot Sign Up – “Unauthorized to access the given account” after deleting old account

Hello Vercel team,

I previously had a Vercel account connected to my GitHub account: [rizkiamaliarasyid ].
I deleted that account, but now when I try to sign up again using GitHub (or even with email), I get the following error:

Unauthorized to access the given account.

It seems my GitHub ID is still linked to your system even though the account was deleted.
Could you please completely remove any association of my GitHub account from your database so I can sign up again?

I have attached a screenshot of the error for your reference.

Screenshot (804)
Screenshot (804)1920×1080 92.7 KB

Thank you in advance for your help.

3

Hey, Ruby!

Could you please send an email to registration@vercel.com with a link to this conversation and any additional information you can share about the accounts?

That will open a ticket with the team with specialized tools to help with account verification and recovery.